Help for Dara customers.
For support, contact team@daralegal.co. We aim to respond within 1-2 business days.
Dara support covers the Microsoft Word add-in, the web workspace, review sources, matter setup, onboarding, privacy, and data handling questions.
Support coverage
Use this public page as Dara's Microsoft support document link. For faster handling, include the details listed below in your email.
Word add-in
Installation, sideloading, task pane access, and sign-in inside Microsoft Word.
Workspace access
Accounts, firm workspaces, invitations, roles, and onboarding support.
Review workflow
Uploads, review sources, matter setup, quick review, and document-source visibility.
Onboarding and access
Account setup, test workspace access, rollout questions, and product guidance.
Privacy and data
Questions about data handling, document processing, privacy, and security disclosures.
Include in your request
- The product surface where the issue occurred.
- Your firm name and account email.
- What you expected to happen and what happened instead.
- Any screenshots, exact error messages, or relevant logs.